While our members have been having a great year chatting and learning together, and deepening their relationships with other moms in their communities, we wanted to give you a little behind the scenes look at what our Board of Directors has been up to this year. Our Board is made up of volunteers with a variety of career backgrounds who help to guide the work of the organization and its strategic direction.
This year, the Board embarked on the exciting project of determining four SMART Goals for the organization - goals that are specific, measureable, achievable, relevant, and time-bound. We thought we’d share a little about the two that are relevant to our member experience so you can see what we have in store for you throughout the next year. Here they are...
Enhancing our program
We’ve taken your feedback on some inconsistencies that exist within the program across our groups and have developed an expert-endorsed, proprietary program that will support a healthy mind and body for our members. We’re in the process of putting the final touches on it for a fall launch, but what we can share with you is that it’s designed so that each term, each group will do programming from within each thematic area of the program. There will also be room for creativity and custom-curated program content.
What this means for our members: No matter which group you join across the city, you will have a more consistent experience.
Strengthening our childcare program
We’ve also taken your feedback on some areas of improvement that our childcare program could benefit from. We have been working to update and improve our caregiver training and on-boarding process, including emphasis on daily cleaning and sanitizing of the toys and baby gear. We updated our hiring requirements and are in the process of conducting an audit of our facilities and inventory of supplies. Having already added five new caregivers this year, we are looking to expand the team further this fall.
What this means for our members: No matter which group you join, you can rest assured that our caregivers are delivering consistent, engaging, high quality care to your little one(s).
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See you in September!
As you can see, there are great changes on the way and we are very much looking forward to updating you and gathering feedback from you as they begin to be actioned in our groups.
We wish you all a great summer and hope you’re as excited as we are about the changes we have in store for you.